King Johnnie Gambling Platform
Promotion of the gambling market in Australia
Compact, easy to navigate and customer-friendly is how customer support is presented here at https://king-johnnie-casino.com/. A good strategy because support is a very important tool and sometimes crucial for customers when it comes to whether or not they should open an account. However, our experience here is good, although there is no phone support. The methods provided are very good for this and, above all, clear. For example, on the support page, the customer will find a link to an online chat room which will help them quickly and easily resolve questions and problems. Those who prefer to contact support in writing can do so by e-mail or through a contact form. The customer can find both the address and the contact form on the provider's support page. There is also a well sorted area of frequently asked questions. It is divided into different sub-zones. Here, the customer will find a number of answers that may no longer require personal contact with support.
Overall, the King Johnnie Casino website is very user-friendly and well-structured. Most locations are fairly easy to get to without the customer having to wander around. Not the least of which is the area in which the games are located. However, the provider also has to take criticism. It has already been mentioned that the full welcome bonus cannot be viewed. If you click on the link that should lead to the information, nothing happens. The provider should urgently make improvements here. Even though some of these problems might be solved with an ad blocker, firewall or anti-virus scanner. Because it's not really customer-oriented if you have to disable these security mechanisms first so that the customer has access to all the information they need. Mobile gaming is more important now than ever. That's why it's worthwhile for providers to make that offer. Because the customer would like to use the flexibility of the online casino not only within their four walls, but if possible also on the road. Consequently, there are mobile apps or mobile pages where customers can access the offer. Here at King Johnnie Casino, there is no separate app that the customer must or can download. There is a mobile site that the customer can use. This is where some of the games in the entire offer can be used. If you do a little digging in the FAQ, you will also find a corresponding indication that the offer can also be used on the go.
The conclusion of this provider can only be positive. For example, there is a very wide range of offerings that can be used. This ranges from online slots to card and table games to a wide range of sports betting. It also caters to customers who need a break from casino games. There is room for improvement in the transparency of the bonuses. On the other hand, there has been transparency about security. There is no fraud or robbery here thanks to a valid gaming license from the Malta Gambling Authority. The extensive payment options at King Johnnie Casino are also great. This creates an overall good impression that this provider leaves behind.